I just want to say a massive Thank You to Paul and the team - I called yesterday evening at 4.30 asking about the possibility of urgent delivery of a charging cable for our Nissan Leaf - our existing one had ceased to work. Paul told me that if I sent through the Internet order he would ensure the package got to the courier that evening and would be delivered next day.
It is now 8 am that next day, and the delivery has already been made, the cable unpacked, the instruction leaflet read and the cable connected to the car - and it all works. That is amazing service and deserves a big shout out thank you again Paul and team! Wishing you every success for the future
- Review sent by email
AdamApril, 2025
What a great company and amazing service...Everyone we talked to was knowledgeable and helpful.
We communicated a lot with Kyle and he was great. Their service was beyond prompt and they looked out for us and found the most cost effective solution.
I really appreciated their candor and their dedication to ensuring that we had a safe solution without taking short cuts that might cause us to have problems later.
If I had further issues, I'd reach out to them without hesitation. - Google Review
TriciaJanuary, 2025
... were fantastic with helping repair my portable charging cable. Customer service was above and beyond with speedy repair and return to me – Google Review
RobDecember, 2024
Once again I have to rave about this place. 5 years ago we got one of their caravan plug chargers for our Ioniq BEV. I couldnt get it to work. We were in ChCh for a few days and turned up unanounced at 9.30 am on a Monday morning. They immediately dropped everything, including pushing a Leaf that they were working on, out of the workshop to sort us out. - Google Review
SamAugust, 2024
Paul and the team answered my call after the family dog chewed our ev home charger cable, causing it to fault. They managed to repair it and have it back to us in under a week. Absolute legends. - Google Review
JeremyJuly, 2023
Took my old EV charger in to see if it could be repaired (expected to need to fork out for a new one), but the team at OEM Audio repaired it (it looks brand new!) for a fraction of the cost, and was ready the same day. Highly recommend these guys! – Google Review
KateJuly, 2023
Amazing service from these guys! I wasn’t sure which type of cable I needed for my EV, and they gave me prompt and clear advice, and then sent it up so efficiently it arrived from Christchurch to Auckland within 24 hours! Thanks Paul and Kyle – definitely my go-to for this stuff from here on.. – Google Review
TJune, 2023
Great customer service, helped offer advice on selecting the right ev charger. The product was dispatched immediately and delivered the next day. Would highly recommend. – Google Review
MarkApril 2023
…Amazing product at a very reasonable price… – Google Review
TonyMarch, 2023
You guys have gone the extra mile of customer service that I didn’t think existed anymore. You guys are No1 in my book. Thanks again”– Review sent by email
KaneFebruary, 2023
Great experience with this company… – Google Review
TimJanuary, 2023
Since purchasing my EV, and the purchasing additional charging equipment, OEM Audio are my one stop for this gear. There service is exceptional, followed up by trusted expert knowledge. Thanks for the great service last Thursday. – Google Review
KarynJanuary, 2023
Excellent experience, really helpful informative staff that made sure I chose the appropriate charging cables. Highly recommend. – Google Review
YulieNovember, 2022
Fantastic service! And very friendly. I went in for a charger for my EV, and they explained it all to me. They said that my electrician could ring them if he had any questions. I do recommend them.– Google Review
RachelOctober, 2022
I wholeheartedly recommend OEM for their phone support when I needed information about a new car charger and its correct use. Paul went beyond what I would expect from any business: he was friendly, informative and willing to look at fixing up an old charger at minimal cost. Every transaction I have had with all OEM personnel has been friendly, helpful and prompt. I can definitely recommend OEM products and service to all. - Review sent by email
LennyJuly, 2022
…the team at OEM Audio weren’t pushy at all, friendly family business…– Google Review
LennyJuly, 2022
…the team at OEM Audio weren’t pushy at all, friendly family business…– Google Review
GaryMay, 2022
Worked closely with Paul and his team in respect to some developments with EV charging. Nothing a problem and clearly technically capable. Have absolutely no hesitation in recommending the business to anyone looking for competent service with reasonable priced hardware. – Google Review
AndrewMarch, 2022
These guys went out of their way to help get the right charger to me, and are super helpful and friendly. I'd recommend them and their products to anyone 🙂 – Google Review
RichardDecember, 2021
The cable has arrived and by the time you said it would and thank you for the great service. You made it painless for somebody that is new to the EV world of chargers and cables. - Review sent by email
SharranMay, 2021
Needed a type 1 to type 2 charging lead for my BMW i3 and was sent to these guys by BMW Christchurch. A super friendly husband and wife team who got me sorted and the price was brilliant also. Anything EV related this is the place to go. - Google Review
JulietMay, 2021
Friendly service, they made sure I was looking at the right chargers for my ENV200 and sorted a carry bag for me. Thanks guys! – Google Review
ChristopherMarch, 2021
Had ordered online for charging cable. Had a few queries about the order and delivery so had to phone. Excellent customer service! All questions answered in no time and no fuss. Products very affordable as well. Im a very happy customer and I will recommend to anyone! Thanks Paul! – Google Review
CraigJuly, 2019
Thanks for the help explaining and arranging for a suitable charge cable! - Google Review
